Shipping & Returns
*EU & Worldwide Deliveries
Please note that due to current pandemic, we are experience significant delays on deliveries to destination outside of the UK. Please bear with us during this difficult time. We shall endeavour to get orders fulfilled and sent as soon as we can.
UK - Next Day Delivery is available at checkout. Order before 3pm Monday-Thursday to receive your Vintage Supply order the Next working day.
For standard delivery, your Vintage Supply order will be delivered with 1-3 working days of receiving your order. We use Royal Mail for deliveries and you will receive an email to let you know when the delivery is on its way!
International - Your Vintage Supply order will be dispatched within 2-4 days of receiving your order. We use Royal Mail for our deliveries and you will receive an email to let you know when the delivery is on its' way.
SHIPPING COST - UK orders over £60 qualify for Free Shipping. (Not applicable with Black Friday discount). UK orders under £60 cost £3.95 for delivery. UK orders for Next Day Delivery £6.50. International shipping costs are shown at checkout.
EU & International Deliveries
In most cases, any customs or import duties are charged once the parcel reaches its destination country.
You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel.
Ragyard has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
How do I return? Please email
firstname.lastname@example.org and we will send you details of how to return your item. What items are returnable? You can return your items within 28 days of receipt of your shipment. Sale items (including Black Friday) must be returned within 14 days of receipt for an exchange only.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging